Frequently Asked Questions
FAQ - Shoppulse
1. What payment methods do you accept?
We accept USDT (Tether) only. All crypto transactions are secure, fast, and transparent—no banks, no hassle! 💸
2. Do you offer free shipping?
Yes! Every order ships worldwide for FREE. No sneaky fees, no surprises—just your goodies delivered safely. 🚀
3. How long will my order take to arrive?
- Orders are processed within 1–3 business days.
- Delivery estimates:
▪US & Europe: 7–15 business days
▪Asia & other regions: 10–20 business days
Remember, sometimes customs and carriers like to play hide-and-seek… but we always keep an eye on your order! 👀
4. Can I track my order?
Absolutely! Track your order directly on our “Track Your Order” page—no need to leave the site. You’ll also get a tracking number via email, and you can always ping us on Shopify Inbox, WhatsApp, or Messenger. 📦
5. Do you ship internationally?
Yes! We ship worldwide 🌎. Customers are responsible for any customs duties, taxes, or fees in their country.
6. How can I contact Shoppulse for support?
Reach out anytime through:
- Shopify Inbox (best way!)
- Messenger: Chat here
- WhatsApp: +95 968 632 2478
-
Email: shoppulse.help.19@gmail.com
We love chatting with our customers (digitally, of course 😁).
7. What if my order is delayed or lost?
Don’t panic! Contact us immediately and we’ll help track it down. We’re basically professional order detectives. 🕵️♂️
8. Can I change my order after placing it?
Once your order is confirmed, we move fast! ⚡
If you need a change, contact us immediately—we’ll try our best, but timing is key! ⏰
9. Do I need a Shoppulse account to order?
Not at all! You can checkout as a guest, but creating an account makes tracking and future orders easier.
10. Are your products safe and high-quality?
Yes! All our items are carefully selected and checked for quality before shipping. You get the best, with zero surprises. 🎁
11. Can I return or exchange an item?
Since we ship worldwide, returns are tricky—but we love happy customers. Contact us via chat/email and we’ll find a solution together. 💛
12. Why shop with Shoppulse?
Because we offer:
- Free worldwide shipping
- Secure crypto payments (USDT only)
- Fast, friendly chat support
-
Order tracking directly on our site
Basically, we make online shopping fun, safe, and easy. 😎
